Privacy Policy
Aluminium-boxes will not store any financial details received through our website and/or over the phone.
We receive only the personal information needed to verify and authorise your payment card and to process your order, and are under strict obligation to keep this private.
We promise never to release your personal details to any outside company for mailing or marketing purposes
Contact
We welcome any questions, comments and requests regarding this privacy policy and should be emailed to: maddyw@endersltd.co.uk
Our address is as follows: Aluminium-boxes.co.uk, Unit 17 Glenmore Business Centre, Range Road, Witney OX29 0AA
Terms & Conditions
About Us
Aluminium-boxes is dedicated to your total satisfaction. We guarantee the LOWEST PRICES - EVERYTIME! With every product discounted below trade price!
Aluminium-boxes will fulfil your order requirements fast and efficiently!
Making a Purchase
Making a purchase could not be easier. Just browse our site, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Aluminium-boxes reserves the right to vary prices at any time. All prices include VAT @ 17.5%.
We accept all credit / debit cards / Visa / MasterCard
Order Processing
Order can be placed on our site 24 hours a day, 365 days a year. However orders will be processed and dealt with-in our stated office hours below.
OFFICE HOURS
Monday-Friday 9:00am-5:30pm
Saturday CLOSED
Sunday CLOSED
Bank holidays CLOSED Christmas Day CLOSED
Boxing Day CLOSED
New Years Eve & Day CLOSED.
Shipping and Handling
SOUTHERN IRELAND, SCOTTISH HIGHLANDS & NORTHERN IRELAND is defined by Postcode areas: BT, IM, TR21 to TR25. IV, HS, KA27 to KA28, KW, PA20 to PA49, PA60 to PA78, PH17 to PH26, PH30 to PH44,
IOW, PO and ZE.
Delivery to these areas may incure additional delivery charges, please contact us first.
CHANNEL ISLANDS, ISLE OF MAN & OFFSHORE ISLANDS
Delivery to this areas will be subject to additional delivery charges, please contact us first.
Delivery to mainland UK postcodes are free.
Delivery Schedule
Our normal office hours are 9.00am to 5.30pm Monday - Friday.
We aim to deliver your order fast - usually 2 to 3 working days!
Remote/Offshore areas please allow 3 - 5 days for delivery. Orders placed outside office hours are dealt with the moment we re-open.
Back Orders
We carry huge stocks in our central warehouse. However, if your item is not in stock, we will back order for you. We will notify you before we proceed.
You will be given the option to amend or cancel your order, and in some instances be offered an alternative if you would rather not wait.
Tax Charges
All prices include VAT.
Money Back Guarantee
If for any reason you are unhappy with the aluminium-box after delivery just return it with it's full packaging and we'll give you a full refund.
Guarantee
Our prices may be low, but you can be assured of quality products. All goods carry a two year guarantee and are tested to British and European Standards.
Reaching Us
Please call us if you require any further information: 01993 862926
Credit Card Payments / Refunds
Credit Card Security. Our payment service providers - PAYPAL, ensures you peace of mind when ordering from our website. Your credit card may be debited before the contract between you and aluminium-boxes is formed.
If your order is ultimately rejected, a refund will be made to your card immediately.
Taking credit card details online
Your card will be debited with the sum of £x when you click the submit button. This will be refunded if your order is refused.
Law Jurisdiction
The contract will be made under English law and subject to the jurisdiction of the courts of England & Wales.
Returns Policy
- We will give you an additional £20 if you return your aluminium-box within 14 days of purchase if you are not completely happy with it.
- It must be returned with all it's parts included & in perfect working condition
- The carriage cost will be deducted from purchase cost
- We are the manufactures of these products are confident that you will be pleased with your purchase of your aluminium-box & for that reason we are making you this offer
PROCEDURE FOR RETURNING FAULTY PRODUCTS TO ALUMINIUM-BOXES
(or requesting a replacement).
Please contact: 01993 862926 and have ready the following information:
- The date of purchase
- The product code(s)
- The reason for returning the products
You will be advised of how the products will be exchanged or of the issue of a refund.
NON-FAULTY GOODS
- Products must be complete and in their original packaging with any instruction leaflets.
- Products must be returned within one month of the purchase date.
- Refunds for any products not required are at the discretion of the Company.
SHORT OR NON-DELIVERY
If you experience a short or non delivery, please contact 01993 862926 with your order details & we will resolve the problem as soon as possible
Errors and omissions
Despite taking every care, we do not guarantee the information on this website and accept no liability for any omissions or errors, we also reserve the right to make changes to products without notice.
Copyright
This website including all content is copyright protected. Material maybe copied for private, domestic use, for other uses, please contact us for permission.